Pissed: Two Reason

(Sorry to post a negative Nancy post)

Pissed Reason #1: I got a letter from Time Warner yesterday saying that my bill was going up another 6 bucks.  I know, six bucks, big deal.  However, since January, my bill has gone up about $24.  Granted, my plan has HBO and Starz (didn't in January) but this raise is because some promotional things are ending.  Oh, and the letter told me too that my bill could be $280 but lucky me, because I'm so special, they'll let me only pay $186.  Not okay! So I call and I talk to a lady (who, btw, wanted to get a little attitudy with me at first) who asks a bunch of questions and then comes back to me with: "Okay, I think I've got a deal that will put you back where you want to be.  You'll get your two DVR boxes, HBO, Showtime, Cinemax, and Starz.  One year, no rate changes. This will all come to..." (she started talking really fast here) "$196.  Okay, so let me put that in for you and get you a confirmation number..." Me: "Whoa!  I'm sorry but I've just called to tell you I'm unhappy about paying $186 and you're giving me a quote for $10 above that.  I think we may be on different pages here."  She then pressed some buttons and said she just couldn't get it any lower.  So I said I was going to have to go to a different provider and this made me quite unhappy since I had been with TWC for over 10 years (just in this house) and it seems loyalty means nothing to them.  She then "suddenly" discovered that "some sort of error occurred" and she was able to give me the same deal she had mentioned above for just $191.  Me: "That's just five dollars lower than what you quoted before.  Not good enough." She then hemmed and hawed and "suddenly...she doesn't know what happened" but she managed to get it just below the price quoted to me in the letter.  I took it and this time next year, I'm going to dish.  I've always said I've been happy with TWC but these constant "promotional endings" are ridiculous.

Pissed Reason #2:  I get my water billed sent via email.  I always print it and pay it.  I get a notice last week that says I'm past due.  Hmm...so I check my email..."bills tab" - nope, no notice before the one received last week.  I check the trash...nope nothing there from the water/sewer people.  I check "all mail" nothing.  And I'm pissed because if they turn my water off I'm going to have someone's head!  I'll call this morning but let me tell you - I know I didn't get that email.  Someone effed up! ARG!

So school is a normal early release Wednesday.  We have a meeting with the sped coordinator.  I'm so sick of meetings. Sorry to complain. 

OMG!!!  I almost forgot:  HAPPY BIRTHDAY DIANE!!!  Hope you have a great day (although you never really read this!)  You're the best and I don't know what we'd do without you at school!

K - I'm out.  Later!